{
  "serviceIdentification": {
    "fedRampPackageId": "Concourse Tech Inc. (CONCOURSE)",
    "ueiNumber": "R1XGH5JT24M1",
    "providerName": "Concourse Tech Inc.",
    "serviceName": "Concourse Platform",
    "serviceAcronym": "CONCOURSE",
    "serviceDescription": "Concourse is a modular cloud platform for public institutions. A single shared core — identity and access, records, workflow, payments, reporting, and integrations — is configured into the twelve service lines listed below, so a city, county, school district, university, or state agency runs permitting, utility billing, public records, courts, procurement, grants, and related programs on one system of record rather than a patchwork of unconnected products. The platform is delivered as a multi-tenant SaaS offering on Amazon Web Services, with each customer's data logically isolated per tenant.",
    "certificationType": "20x",
    "website": "https://www.concoursetech.com",
    "logo": "https://www.concoursetech.com/images/concourse-wordmark-blue.png"
  },
  "serviceProperties": {
    "serviceType": [
      "SaaS"
    ],
    "deploymentModel": "Public Cloud",
    "businessCategory": [
      "Operations Management",
      "Finance",
      "Legal & Policy",
      "Customer Service",
      "Content Management System (CMS)",
      "Data Management",
      "Grant Management",
      "Human Resources",
      "Law Enforcement",
      "Collaboration"
    ],
    "trustCenter": {
      "repositoryType": [
        "Trust Center"
      ],
      "url": "https://trust.concoursetech.com/",
      "repositoryDescription": "Concourse Trust Center — security and compliance documentation, including the SOC 2 Type II report, security policies, and subprocessor list.",
      "authenticationRequired": true,
      "accessRequestInstructions": "Open https://trust.concoursetech.com/ and use the access request form on that page. Requests from federal, state, local, and education customers and prospective customers are reviewed by the Concourse security team; documents under NDA are released once the request is approved. Agencies evaluating Concourse for a FedRAMP Certification should note that in the request so it can be routed accordingly. Questions: security@concoursetech.com."
    },
    "additionalRepositories": [
      {
        "repositoryType": [
          "Vulnerability Disclosure"
        ],
        "url": "https://www.concoursetech.com/bugbounty",
        "repositoryDescription": "Coordinated vulnerability disclosure policy, scope, and safe-harbor terms. Security contact information is also published in RFC 9116 form at /.well-known/security.txt.",
        "authenticationRequired": false
      },
      {
        "repositoryType": [
          "Terms and Policies"
        ],
        "url": "https://www.concoursetech.com/terms",
        "repositoryDescription": "Terms of Service for Concourse products and websites.",
        "authenticationRequired": false
      },
      {
        "repositoryType": [
          "Terms and Policies"
        ],
        "url": "https://www.concoursetech.com/privacy",
        "repositoryDescription": "Privacy Policy covering information Concourse collects, uses, discloses, and safeguards.",
        "authenticationRequired": false
      },
      {
        "repositoryType": [
          "Terms and Policies"
        ],
        "url": "https://www.concoursetech.com/service-terms",
        "repositoryDescription": "Concourse Chat Services Agreement — terms specific to the AI chat service.",
        "authenticationRequired": false
      }
    ]
  },
  "contactInformation": [
    {
      "contactType": "Security",
      "contactName": "Concourse Security Team",
      "contactEmail": "security@concoursetech.com"
    },
    {
      "contactType": "Sales",
      "contactName": "Concourse Public Sector Sales",
      "contactEmail": "sales@concoursetech.com",
      "contactPhone": "646-305-9964"
    }
  ]
}