Concourse
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Solutions · Permitting & Licensing

Permitting and licensing software for local government.

Concourse brings building permits, business licenses, inspections, and code enforcement into one platform. Residents and contractors apply and pay online, and your staff review, inspect, and issue from the same record.

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One record, start to finishThe application, reviews, inspections, fees, and certificate all live on the same record.
Online for applicantsResidents, businesses, and contractors apply, upload documents, pay, and track status from one portal.
Configured by your staffYour team sets up permit types, forms, fees, and review steps from the admin screens.
Payments built inOnline and counter payments post to the record, with receipts and a reconciliation export.

The Platform

One platform for permitting and licensing

01 / 06

Online applications

Residents, businesses, and contractors apply online through forms built for each permit and license type, upload the required documents, save a draft, and track status from one portal.

Permitting software: online permit application in the resident portal, with project details, required documents, file uploads, the permit fee, and a saved draft
02 / 06

Review & approvals

Each permit type carries its own review steps, from plan review and department sign-offs to board approvals. Reviewers request corrections, applicants resubmit, and staff issue the permit when every step clears.

Permitting software: plan review screen for a commercial building permit, with department reviews, correction requests, inspection stages, and permit fees
03 / 06

Inspections

Applicants request inspections online and staff schedule them. Inspectors record checklists, photos, and notes in the field, even offline, and a passed final can issue the Certificate of Occupancy.

Permitting software: a building inspector's daily inspection list beside a framing inspection checklist with pass and fail results, field notes, and photos
04 / 06

Fees & payments

Fees are calculated from rules your staff set: flat, per unit, or by valuation. Applicants pay online, staff take counter payments, and refunds, waivers, and reconciliation happen in one place.

Permitting software: permit fees and payments ledger with online and counter payments, receipts, and a reconciliation export
05 / 06

Licensing & renewals

Set up each license type with its own fees, documents, and term. Holders renew online after reminder notices, and staff can suspend, revoke, or reinstate a license with the history kept.

Business licensing software: license renewal board with upcoming renewals, submitted renewals, requested documents, and late fees
06 / 06

Code enforcement

Residents report concerns online, and staff open an enforcement case when needed. Each case moves from notice to reinspection, citation, and hearing, with notice letters drawn from templates.

Code enforcement software: enforcement case timeline from a resident complaint to a notice of violation and reinspection, with property owner, parties, and site photos
SOC 2 Type IIWCAG 2.1 AAAES-256 encryptionSSO & MFANIST CSF-alignedCloud-nativeFull audit trails

See your agency running on it before you buy it.

Concourse doesn’t sell you a demo of someone else’s government. We build a working prototype configured to your process and iterate with you until it fits.

Within about 48 hours

A working prototype

Software built to fit your process.

Iterate

Refined with your team

You react and we adjust until it fits how your staff works.

Try before you buy

No implementation fees

We don’t charge until you go live.

Fast to launch

Live in months, not years

No-code configuration your own staff can change.

NASPO ValuePointSourcewellOMNIA PartnersTIPSCMASTX ESCNASA SEWPMost agencies can buy through a cooperative vehicle they already hold.

Permitting & Licensing

Every permit. One record.

Schedule 30 minutes with our team and see how applications, reviews, inspections, payments, and licenses run when residents and staff work from the same system.

Book a Demo