Solutions

One platform for every government.

Purpose-built for public institutions and tailored to how you work.

Permitting and Licensing

Residents and businesses apply and pay online. Your staff review, inspect, and issue from the same record.

  • Applications & filings
  • Review & routing
  • Inspections
  • Code enforcement
  • Fees, payments & renewals
  • Public portal & disclosures
permits.onconcourse.com
Permitting and licensing software: plan review screen for a commercial building permit, with department reviews, inspection stages, and permit fees

Grants, Loans, and Assistance

Run grant and loan programs from application to closeout, and show the public where the money went.

  • Application intake
  • Review & scoring
  • Awards & disbursement
  • Loan servicing
  • Reporting & compliance
  • Public funding dashboards
grants.onconcourse.com
Grant and loan management software: public funding dashboard mapping projects by county and charting approved dollars by fiscal year

Procurement and Contract Management

Run solicitations and manage contracts in one place, with search that finds a contract by what it covers.

  • Solicitations & bids
  • Contract lifecycle
  • Contract administration
  • Contract search
  • Spend & transparency
  • Vendor registration
See the procurement platform

Utility Billing and Customer Accounts

Turn meter reads into bills, and give residents a portal to pay and track their usage.

  • Customer accounts
  • Meters, reading & routes
  • Usage data & calculation
  • Rates & billing
  • Payments & collections
  • Customer portal
  • Leak & anomaly detection
  • Service orders & field work
  • Finance & reporting
See utility billing in action

Case and Matter Management

Keep each case’s documents, deadlines, and hearings together, from intake to disposition.

  • Intake & referrals
  • Caseloads & worklists
  • Case files & documents
  • Hearings & dockets
  • Deadlines & compliance
  • E-signature & consents
cases.onconcourse.com
Court case management software: weekly hearing docket for a municipal court, with a panel for recording hearing outcomes

Risk, Compliance, and Safety

Report incidents, track safety training, and flag when a vendor’s insurance coverage drops.

  • Incident reporting
  • Safety work orders
  • Safety training
  • Forms & e-signatures
  • Insurance certificates
  • Regulatory reporting
  • Policy management
risk.onconcourse.com
Risk management software: vendor certificate of insurance read by AI, with a drop in umbrella coverage flagged for review

Legislative and Board Management

Prepare agendas, run meetings, and publish the official record for your council or board.

  • Intake & routing
  • Legislative files
  • Agenda management
  • Meeting operations
  • Public speakers
  • Voting & roll call
  • Streaming & broadcast
  • Captions & translation
  • Post-meeting workflows
  • Public portal
See the legislative platform

Records and Document Management

Take records requests online, stay ahead of legal deadlines, and redact protected information before release.

  • Online records requests
  • Deadline tracking
  • Identity verification
  • Document redaction
  • Document data extraction
  • Fees & online payment
  • Electronic signatures
  • Retention schedules
records.onconcourse.com
Records request software: online portal tracking a student records request from submission to secure release

Enterprise Asset Management

Track your assets and their maintenance history, with work orders field crews can close from their phones.

  • Asset registry
  • Work orders
  • Preventive maintenance
  • Inspections & checklists
  • Mobile field app
  • Labor & cost tracking
  • Parts & inventory
  • Equipment scheduling
Enterprise asset management mobile app: field technician work order with a labor timer and an inspection checklist

IT Service Management

Run your help desk and track devices in one system, with each ticket tied to its device.

  • Service desk
  • Guided request intake
  • SLAs & escalation
  • Knowledge base
  • Problem & change control
  • IT asset registry
  • Device lifecycle
  • Lost & stolen devices
itsm.onconcourse.com
IT service management software: help desk ticket linked to a student Chromebook, with SLA timers and a loaner device

Websites and Public Engagement

Build accessible public websites and hear from residents through service requests and surveys.

  • Public websites
  • 311 & service requests
  • Surveys & AI summaries
  • Interactive feedback maps
  • Community Q&A
  • Notifications
engage.onconcourse.com
Community engagement software: public survey results with AI-generated key insights and response charts

Don’t see your mission here?

One platform. Built around how you work.

Tell us what you’re working on — we’ll point you to the right modules and to institutions running something like it today.