Solutions

One platform for every government.

Purpose-built for public institutions and configured to how you work.

Permitting and Licensing

Residents and businesses apply and pay online. Your staff review, inspect, and issue from the same record.

  • Online applications
  • Review & approvals
  • Inspections
  • Fees & payments
  • Licensing & renewals
  • Code enforcement
See the permitting platform

Grants, Loans, and Assistance

Run grant and loan programs from application to closeout, and show the public where the money went.

  • Application intake
  • Review & scoring
  • Awards & disbursement
  • Loan servicing
  • Reporting & monitoring
  • Public funding dashboards
See the grants platform

Procurement and Contract Management

Run solicitations and manage contracts in one place, with search that finds a contract by what it covers.

  • Solicitations & bids
  • Contract lifecycle
  • Contract administration
  • Contract search
  • Spend & transparency
  • Vendor registration
See the procurement platform

Utility Billing and Customer Accounts

Turn meter reads into bills, and give residents a portal to pay and track their usage.

  • Customer accounts
  • Meters, reading & routes
  • Usage data & calculation
  • Rates & billing
  • Payments & collections
  • Customer portal
  • Leak & anomaly detection
  • Service orders & field work
  • Finance & reporting
See utility billing in action

Case and Matter Management

Keep each case’s documents, deadlines, and hearings together, from intake to disposition.

  • Intake & referrals
  • Caseloads & worklists
  • Case files & documents
  • Hearings & dockets
  • Deadlines & compliance
  • E-signature & consents
cases.onconcourse.com
Court case management software: weekly hearing docket for a municipal court, with a panel for recording hearing outcomes

Risk, Compliance, and Safety

Report incidents, track safety training, and flag when a vendor’s insurance coverage drops.

  • Incident reporting
  • Safety work orders
  • Safety training
  • Forms & e-signatures
  • Insurance certificates
  • Regulatory reporting
  • Policy management
risk.onconcourse.com
Risk management software: vendor certificate of insurance read by AI, with a drop in umbrella coverage flagged for review

Legislative and Board Management

Prepare agendas, run meetings, and publish the official record for your council or board.

  • Intake & routing
  • Legislative files
  • Agenda management
  • Meeting management
  • Public speakers
  • Voting & roll call
  • Streaming & broadcast
  • Captions & translation
  • Post-meeting workflows
  • Public portal
See the legislative platform

Records and Document Management

Take records requests online, stay ahead of legal deadlines, and redact protected information before release.

  • Online records requests
  • Deadline tracking
  • Identity verification
  • Document redaction
  • Document data extraction
  • Fees & online payment
  • Electronic signatures
  • Retention schedules
records.onconcourse.com
Records request software: online portal tracking a student records request from submission to secure release

Enterprise Asset Management

Track your assets and their maintenance history, with work orders field crews can close from their phones.

  • Asset registry
  • Work orders
  • Preventive maintenance
  • Inspections & checklists
  • Mobile field app
  • Labor & cost tracking
  • Parts & inventory
  • Equipment scheduling
Enterprise asset management mobile app: field technician work order with a labor timer and an inspection checklist

IT Service Management

Run your help desk and track devices in one system, with each ticket tied to its device.

  • Service desk
  • Guided request intake
  • SLAs & escalation
  • Knowledge base
  • Problem & change control
  • IT asset registry
  • Device lifecycle
  • Lost & stolen devices
itsm.onconcourse.com
IT service management software: help desk ticket linked to a student Chromebook, with SLA timers and a loaner device

Websites and Public Engagement

Build accessible public websites and hear from residents through service requests and surveys.

  • Public websites
  • 311 & service requests
  • Surveys & AI summaries
  • Interactive feedback maps
  • Community Q&A
  • Notifications
engage.onconcourse.com
Community engagement software: public survey results with AI-generated key insights and response charts

Don’t see your mission here?

One platform. Built around how you work.

Tell us what you’re working on — we’ll point you to the right modules and to institutions running something like it today.